FAQs
WHERE IS THE STORE BASED?
We are based in Atlanta, GA
CAN WE SHOP IN-STORE?
No, we are an online store only at this time. We do not allow in-store purchases or pick-up.
WHAT ARE SHIPPING TIMES AND COSTS?
- All orders are processed in 2-5 business days. Weekends and holidays will be excluded from processing time.
- Once your order has been shipped you will receive an email with your tracking information. Please use that link to sign up for notifications from the courier when your package is transit.
- Please note that any orders placed on after 2:00PM EST are processed the following business day.
- We offer standard flat rate shipping for $8.99.
- All orders above $99+ are eligible for free shipping.
- Once your order has been shipped you will receive an email with your tracking information. Please use that link to sign up for notifications from the courier when your package is transit.
- Please note that any orders placed on after 2:00PM EST are processed the following business day.
- We offer standard flat rate shipping for $8.99.
- All orders above $99+ are eligible for free shipping.
WHAT PAYMENT METHODS CAN I USE?
We accept all major credit cards and Paypal.
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
**Effective (2/1/21) - All sales are final at this time until further notice**
All products come with a FREE replacement warranty for 15 days from purchase. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order – we will make sure that all of your issues are resolved.
If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment. For defective or faulty products, please take photos or videos and email us at info@saintlegend.com – we will replace or refund your purchase after confirmation.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
All products come with a FREE replacement warranty for 15 days from purchase. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order – we will make sure that all of your issues are resolved.
If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment. For defective or faulty products, please take photos or videos and email us at info@saintlegend.com – we will replace or refund your purchase after confirmation.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
HOW LONG DO PRE-ORDERS TAKE?
Pre-orders typically take 3-5 weeks. Please contact us for any further questions.
DO YOU SHIP INTERNATIONALLY?
Currently, we only ship within the United States but will be offering international shipping options very soon!
HOW CAN I CONTACT YOU?
Please contact us at info@saintlegend.com