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Refund Policy

REFUND POLICY

OUR 15 DAY WARRANTY

**All sales are final at this time until further notice**

All products come with a FREE replacement warranty for 15 days from purchase. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order – we will make sure that all of your issues are resolved.

If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment.
For defective or faulty products, please take photos or videos and email us at info@saintlegend.com – we will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

RETURNS & REFUNDS

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

In order to receive your store credit please follow the steps below:

Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.

To assure you receive a store credit please use a trackable mail service. We will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your refund. Please make sure you send the item back as a gift as we do not cover customs fees for returns)

Upon the receipt of your package, your products will be examined and a full store credit will be issued according to your original method of payment.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Late or missing refunds (if applicable)

If you haven’t yet received a refund, re-check your bank account. If the refund is not there, contact your credit card company. It may take some time before your refund is officially posted. Finally, contact your bank. There is often some processing time before a refund is posted.

If you’ve have done all of the above and still have not received your refund, please contact us at info@saintlegend.com

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange your purchase for the same item, send us an email at info@saintlegend.com

Liability

Saint Legend LLC is not liable for any damages caused from products after purchase. Customers use products at their own risk/discretion.

Sale/Promotion items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

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